Let's talk about scams

Scams never go away, they just change.

But some things stay the same - fraudsters need to gain your trust to steal your money.

Trust your family first. They can help you fight back against scams.

Fraudsters are people you don't know. But they may know a thing or two about you.

Tips to avoid falling for a scam

  • If you and your family find out and talk about scams, it can help to keep all of you safe.

    The topics in this section cover scams that could target a family.

    Find out more about staying safe from other common scams below:

    Scam calls

    Scam messages

    Purchase scams

    Investment scams

  • Scams can target anybody, especially those who are young or elderly.

    If you’re going to spend or send a lot of money, talk to your family or a friend first. It could help to save your cash from a scam.

  • We know how hard it can be to talk to loved ones about money. That’s why we’ve got together with relationship experts Relate.

    Our aim is to get people talking as part of Friends Against Scams.

  • Take Five

    You can get straight forward, impartial advice on how to avoid scams from Take Five.

    Action Fraud

    You can report a crime or get general advice from Action Fraud. They help banks and other companies combat fraud.

    Get Safe Online

    They offer advice on how to keep yourself and your devices safe from fraud.

    UK Finance

    UK Finance is there to support customers and to help make sure it's safe to bank.

    Prudential Regulation Authority (PRA)

    The PRA is part of the Bank of England. Their role is to make sure banks act safely and reduce the chance of them losing money.

    Financial Conduct Authority (FCA)

    The FCA is there to make sure banks work well so customers are protected and get a fair deal.


    CIFAS can help to protect your identity. They can stop fraudsters from using your details to apply for things in your name.

    Cyber Aware

    This is a government site that gives advice on how to stay safe online.


    This is part of the FCA site. You can use it to check on an investment or pension deals to help you avoid scams.

    Bank of Scotland does not control the content of any of the websites linked to on this page.

Think you’ve fallen for a scam?

Think you’ve fallen for a scam?

You should contact us right away if you think you’ve been scammed. We can then guide you on what to do next.

Contact us now

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