If you are coming to the end of your mortgage, credit card or loan payment holiday, we will contact you before it ends, there is no need to call us. To help find the right solution for your needs you can use our coronavirus support tools for credit cards and loans and for Halifax mortgages. If you have a Bank of Scotland mortgage, find out more here.

Improvements to your online bank

We are improving the ways you can manage your money in Internet Banking.

1. Upcoming payments

See what’s due to come out of your account in the next 31 days and you could find it easier to keep your finances in good shape.

Upcoming payments screenshot
See where a purchase was made screenshot

2. Where was that purchase made?

You can now see more about where a purchase was made using your chip and PIN or contactless debit card. Simply select the transaction in your statement page to see the location details, which may include a map.

3. Improved search tools

Search, export and print up to 12 months of transactions with a handy autosuggest search tool. You can also search and filter by transaction types.

Search tool screenshot