What can I do online?

What can I do online?

You can bank anytime you like using our Mobile Banking app or Internet Banking.

Mobile Banking app and Internet Banking services

Manage your account

Mobile Banking app only

Manage your app notifications >

Open Banking >

 

Mobile Banking app & Internet Banking

View pending transactions >

See your account summary >

Check your statements >

Search transactions >

See where a card purchase was made >

Download statements >

See your Spending Insights >

Switch to paperless banking >

Make changes to your personal details >

Rename an account >

Switch on Save the Change® >

Activate Everyday Offers >

Payments and transfers

Mobile Banking app only

Pay in a cheque >

Subscription payments >

Share your bank details >

 

Mobile Banking app & Internet Banking

Ways to make payments >

Pay someone new >

Pay someone you've paid before >

Transfer between your accounts >

Cancel a Direct Debit >

Set up a standing order >

Cancel a standing order >

Manage recipients >

Review upcoming payments >

Send money outside the UK >

Receiving money from outside the UK

Card and PIN services

Mobile Banking app only

Apply card freezes >

Freeze gambling transactions >

Change your contactless limit >

View your PIN >

View your card details >

Visa Click to Pay >

 

Mobile Banking app & Internet Banking

Order a replacement card or PIN >

Report your card lost or stolen >

Pay your credit card bill >

Activate your new credit card >

Do a balance transfer >

Make a money transfer >

Request a credit limit increase >

Check your credit score >

Mobile Banking app

Scan to download
 

  • Join our 1 million app users.
  • Simple and secure log in.
  • Stay up to date with notifications.

 
More about our app

Internet Banking

Log in to view or manage your accounts on our website.

 

Log in to Internet Banking

Mobile Banking app

  • Join our 1 million app users.
  • Simple and secure log in.
  • Stay up to date with notifications.
Download app

Internet Banking

Log in to view or manage your accounts on our website.

Log in to Internet Banking

Payments to Ukraine

We’ll refund our £9.50 fee where charged for payments sent to Ukraine. Please allow a few days for this to be paid back into your account.

Send money outside the UK

Learn more digital skills

The Bank of Scotland Academy is a free service to help you make the most out of the internet.

Keeping you safe online

How we protect you >

Protect yourself online >

Our Fraud Guarantee >

Further help

You may be able to find the answer you need on our Internet Banking Help page.

Internet Banking help