What can I do online?
  • Safely view and check your accounts.
  • Securely make and control your payments.
  • Simply manage your cards and PIN.

Mobile Banking app and Internet Banking features

Payments to Ukraine

We'll refund our £9.50 fee where charged for payments sent to Ukraine. Please allow a few days for this to be paid back into your account.

Send money outside the UK

Set up on Android devices

If you have a compatible Android mobile phone or tablet, you can download our app from Google Play.

Get it on Google Play

Set up on Apple devices

If you have a compatible iPhone or iPad, you can download our app from Apple App Store.

Download on the Apple App Store

Setting up Internet Banking

Start banking online with us for the first time.

Register now

Everyday offers

Whether it's the weekly shop, a meal out or hitting the high street, Everyday Offers makes it easy to earn up to 15% cashback.

Check out your offers

Improve your digital skills with our free Academy

The Bank of Scotland Academy is here to help you improve your skills so that you can make the most out of the internet.

Being online can help you stay better connected to friends and family, be more organised and make life simpler. 

Further help and support

Not registered for Internet Banking?

If you can’t find the help you need or would prefer to speak to someone, please visit our contact us page.

Already registered? To get help with Internet Banking, log in then select help and support.

Cyber Essentials

We have a range of essential defences to protect our customers and the bank against internet-based threats. We support Cyber Essentials, a government-backed scheme to help organisations protect themselves against common cyber attacks.

Visit the Cyber Essentials site

Please note: Our Mobile Banking app is supported by devices running iOS or Android. The app is not compatible with some older versions of the operating systems – check the App Store or Google Play for more details.

If your phone has been subjected to unauthorised modifications (e.g. jailbroken or rooted) the app will not be compatible with your device.

Android/Google Play is a trademark of Google Inc. Apple, the Apple logo, Touch ID and Face ID are trademarks of Apple Inc, registered in the U.S. and other countries. App Store is a service mark of Apple Inc.

We don't charge you for Mobile Banking, but your mobile operator may charge for some services, please check with them. It may be unlawful to use some Internet and Mobile Banking services in some countries. Please check before you travel. Services may be affected by phone signal and functionality.

Bank of Scotland plc, Registered in Scotland No. SC327000. Registered Office: The Mound, Edinburgh EH1 1YZ. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority.