If you are coming to the end of your mortgage, credit card or loan payment holiday, we will contact you before it ends, there is no need to call us. To help find the right solution for your needs you can use our coronavirus support tools for credit cards and loans and for Halifax mortgages. If you have a Bank of Scotland mortgage, find out more here.

What can I do online?

Managing your accounts

Make regular payments

If you're looking to set up, amend or cancel reocurring payments take a look at our guides to see what you can do.

Make one time payments

If you're looking to make a one time payment there's a few different options you could use.

What's new in the app?


Quick links

Easy shortcuts

We’ve added buttons on the home screen for you to see upcoming payments, cancel Direct Debits, and more. So now it’s easier to stay in control.



Rename your accounts

You can choose a different name for each of your accounts through the app. That helps you keep track of them and what they’re for. Simply click on the three dots of your account on the homepage and select ‘Rename Account’.

Manage your settings

Review or amend your personal details, set up alerts and more.

View your balances

Log into your account to view all your Bank of Scotland accounts from the account overview page.