The challenging times we’re all experiencing means we’re getting a lot more calls than usual and our call times are longer. So we can support people in the most vulnerable situations, we ask that you only call us if your enquiry is urgent. You can still use our online and mobile banking services and our automated service.

What can I do online?

Managing your accounts

Make regular payments

If you're looking to set up, amend or cancel reocurring payments take a look at our guides to see what you can do.

Make one time payments

If you're looking to make a one time payment there's a few different options you could use.

Manage your settings

Review or amend your personal details, set up alerts and more.

View your balances

Log into your account to view all your Bank of Scotland accounts from the account overview page. 

Our mobile app