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You can’t predict the future, but you can protect the people you love.
You can bank anytime you like using our Mobile Banking app or Internet Banking.
Mobile Banking app only
Manage your app notifications >
Open Banking >
Mobile Banking app & Internet Banking
View pending transactions >
See your account summary >
Check your statements >
Search transactions >
See where a card purchase was made >
Download statements >
See your Spending Insights >
Switch to paperless banking >
Make changes to your personal details >
Rename an account >
Switch on Save the Change® >
Activate Everyday Offers >
Pay in a cheque >
Subscription payments >
Share your bank details >
Ways to make payments >
Pay someone new >
Pay someone you've paid before >
Transfer between your accounts >
Cancel a Direct Debit >
Set up a standing order >
Cancel a standing order >
Manage recipients >
Review upcoming payments >
Send money outside the UK >
Receiving money from outside the UK
Apply card freezes >
Freeze gambling transactions >
Change your contactless limit >
View your PIN >
View your card details >
Visa Click to Pay >
Order a replacement card or PIN >
Report your card lost or stolen >
Pay your credit card bill >
Activate your new credit card >
Do a balance transfer >
Make a money transfer >
Request a credit limit increase >
Check your credit score >
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We’ll refund our £9.50 fee where charged for payments sent to Ukraine. Please allow a few days for this to be paid back into your account.
Send money outside the UK
The Bank of Scotland Academy is a free service to help you make the most out of the internet.
How we protect you >
Protect yourself online >
Our Fraud Guarantee >
You may be able to find the answer you need on our Internet Banking Help page.