Money worries

Life doesn’t always go to plan. So, it’s good to know that there’s help available if you’re worrying about money. We’ve got some useful resources and information to help get you back on track.

Struggling with your loan, credit card or overdraft payments?

You can get help online. Just log in to Internet Banking or the app, then tap ‘Need help with your debt or payments?’ on the account menu.

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Struggling with mortgage payments?

 If you’re worried about making your mortgage payments, we can support you online.

Support with your mortgage onlineget support with your mortgage

We can still help if you don't bank online with us

Worried about your payments? There are lots of ways we can help. 

Help avaliablefind out how we can help

Free independent help and advice

There are many organisations that can help you with your money worries including free debt advice.

Free help and adviceVisit this page to learn more about free, independent help and advice

Support with Universal Credit

If you’re out of work, cannot work or on a low income you could be eligible.

Universal Credit supportabout Universal Credit support

Help with persistent debt

Help to manage persistent debt and reduce your payments.

Managing persistent debthelp with persistent debt

Interest only mortgages

We can help you make a plan to start paying back your mortgage.

Interest only mortgage support

Check your money health in 60 seconds

Do our quick quiz to get helpful tips on how to improve your money situation.

Take the Money Health Check

Support and financial wellbeing

We’re by your side for life events, money management and extra support.

Support and wellbeingmore about support and wellbeing

Money management

Tips and tools for budgeting and saving.  

Money tips and toolsmore information about budgeting tips and tools

Here when you need us

You can contact us by phone, online or at your nearest branch.

How to contact usWays to bank with us