Activate your credit card

You can do this online

  • You can activate your credit card quickly and securely in our app.
  • The main cardholder must activate any additional cards, they can do this online.
  • Once your card is activated you can use it straight away.

For security reasons, you will need to make a Chip and PIN transaction with your new card before you can start using contactless.

How to do it

How to do it

We'll take it step by step.

  1. Open our secure online form.
  2. Enter the credit card number, your date of birth and the credit card expiry date and then select Activate.
  3. All done – your card is now activated and ready to use.

Activate your credit card

How to do it

How to do it

We'll take it step by step.

  1. Log in and select apply at the bottom of the screen.
  2. Select Credit cards, followed by the option Activate credit card.
  3. Check the card details match your new credit card and then select Activate.
  4. All done – your card is now activated and ready to use

Getting started in our app

Mobile Banking app

  • Join our 1 million app users
  • Simple and secure log in.
  • Stay up to date with notifications.


More about our app


Mobile Banking app

  • Join our 1 million app users
  • Simple and secure log in.
  • Stay up to date with notifications. 
Download our app

What happens after I've activated my card?

Once you've activated your card you will be able to use it for purchases in store and online.

Depending on the credit card you have set up, you'll now have access to a range of online services. Learn more about these below.

Ways to manage your credit card

Our app and Internet Banking let you manage your card in a way which works for. 

Here are just some of things you can do online:

Existing customer support Existing customer support

Card and PIN services

Find out about how you can manage your cards with our app and Internet Banking

  • View card details - You can view your credit card details in our Mobile Banking app. This lets you make purchases online or over the phone when you don't have your card to hand.
  • View PIN - Can't remember your PIN? Use our app to view your PIN instantly.
  • Change contactless limit - Use our app to change your contactless limit to one that works for you.
  • Freeze your card - Freeze different types of transactions in our app and get more control over your card.
  • Report your card lost or stolen - If you can’t find your card, don’t worry. You can report your card as lost or stolen online and in our app.
  • Order replacement card or PIN - If there’s a problem with your credit or you need a PIN reminder, let us know online.

Frequently asked questions

More help with your card or PIN

Manage how your cards are used, report your card lost or stolen or view your PIN online.

Read our guides

More help with your card or PIN

Manage how your cards are used, report your card lost or stolen or view your PIN online.

Read our guides