It's quick, easy and secure to set up your card online.
It's quick and easy to activate your new credit card with our secure Internet Banking. You'll need to have your credit card to hand; we'll need details from the card and some of your personal information to complete the activation. If you’re already registered for Internet Banking you’ll need your sign in details.
When you activate your credit card you'll be given the opportunity to choose additional services that may benefit you. Services include:
If you're not registered with Internet Banking, you’ll still have the opportunity to register once you’ve activated your credit card, you can then take advantage of these services.
Internet Banking is a safe, simple and convenient way to stay in control of your money.
Here are some of the benefits of Internet Banking:
Find out more about Internet Banking
It's easy to register and takes about 5 minutes to complete.
You will not need to activate your replacement credit card, unless the sticker on the card asks you to do so.
The main cardholder must activate any additional card, as the 16 digit credit card account number of the main cardholder is needed. You can activate the additional card online, by calling the number on the credit card sticker or you can pop into your local branch.
Yes, for security purposes you need to activate your credit card before you can use it.
Its easy to change your PIN to a number you already know – a memorable date, for instance. You can change your PIN at most UK cash machines. Just insert your card and using the PIN we've sent you, follow the on-screen instructions.
If you’ve forgotten your PIN, you can request a PIN reminder which will be sent through the post. You’ll receive your reminder by post in 3-5 working days.
Just select one of the following options:
Please note: for security purposes, we can't tell you what your PIN number is over the phone.