After a flood
What happens now?
Your local emergency services will advise you if it is safe to return home. You will need your home professionally assessed before you can move back into it.Your gas, electric and water suppliers can tell you whether your area has been reconnected.
Your gas and electric systems will need to be inspected by qualified engineers, even if the damage seems light:
- gas pipes may be blocked with mud or silt
- flues and ventilation systems may be damaged
- the main fuse system may have been flooded
- your trip switch may be out of action.
Keep damaged items
If your home is damaged, you probably want to start clearing up. But if you are registering a claim, please make a note of the following – to help support your claim.
- Keep items you want to claim for, even if they are damaged beyond repair.
- For larger items like carpets or rugs, you could keep a sample.
- Take photographs of the items and your home.
You could leave windows and doors open to help dry your property, but please make sure that it’s safe to do so.