Fixed cash ISA maturity instructions

If you have a fixed cash ISA which is about to mature and would like to reinvest your balance and any interest it’s earned, you can provide your maturity instructions online.

  • The below rate is guaranteed up to your maturity date if there are 28 days or less until your Fixed Rate ISA matures. You will need to provide your instructions to reinvest your existing balance before the maturity date.
  • If you would like to add some more money you can - we can't guarantee the same rate for any additional deposits but if the same rate doesn't apply we will let you know.
  • If your account matures on a Friday, weekend or bank holiday, you won't see your requested changes in Internet Banking until the next working day.
  • Once your request is complete we will send you a Certificate of Investment confirming the term and interest rate on your new account.

To rollover, add to or withdraw from the funds you reinvest or close your account

Log into Internet Banking for a choice about what to do when your funds mature. You have the option to reinvest your balance and any interest it has earned, add or withdraw funds, or you can close your account. You can only do this if there are 28 days or less until your account matures.

Log in

If you don’t already use Internet Banking you can register, then provide your instructions straight away if your account matures in the next 28 days.

If your account has already matured

If your fixed cash ISA has already matured and you have not yet reinvested your funds, you can renew it into any of our existing cash ISAs.

Fixed rate
Account NameBenefits & featuresInterest rate (AER)

Fixed Cash ISA


  • Internet
  • Phone
  • Branch

Account conditions

  • All interest is paid tax free
  • ISA transfers benefit from our ISA Promise
  • Choice of interest paid monthly (may be at a different rate) or annually
  • You have 14 days from the date of conversion in which you can cancel your account without charge. We will repay any credit balance and pay interest on the account for the time your money was with us.

Bear in mind

  • Minimum balance £500
  • All deposits and transfers must be completed within 60 days of account opening
  • Interest paid monthly (may be at a different rate) or annually on anniversary of account opening
  • You can choose where your interest is paid: to your ISA, to another account with us or another bank or building society. Please note that if you arrange for your interest to be paid into a different account any further interest you earn from this will be subject to tax, unless the other account is also tax-free or is registered to receive gross interest.
  • No withdrawals (except account closure)
  • If you close your account early, you lose an amount equivalent to 180 days’ tax free interest for a 2 year term.
    This means you may get back less than the amount you reinvest
  • At the end of the fixed term, unless we receive instructions from you, your account will roll over into a variable rate ISA Saver. See ISA Saver interest rates (PDF).
0.50%tax free/AER fixed for a 2 year term.

If you wish to provide your instructions by phone you can call us on 0345 602 0304 (Mon-Fri 8am-8pm, Sat 8am-6pm, Sun 9am-5pm). Alternatively, make an appointment in your local branch; we recommend you book an appointment.

Tax treatment depends on individual circumstances and may change in the future.

For a definition of AER, Gross and other terms please view our savings glossary.