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You'll be able to check your balance using:
Yes, this won't change.Back to top
We're still here to help and support you. There's a number of ways you can bank with us - online, on your mobile, or over the phone.
You can ask us for a savings card so you can still pay money in and take money out at any of our branches. You can also use it to withdraw cash at any 'LINK' cash machine.Back to top
You'll still receive statements in any month where a payment is made. You can also ask us for a statement any time online or over the phone or get mini statements in a branch or at a cash machine.
Once the change has taken place you can choose a different frequency to receive statements such as monthly or annually.Back to top
If you already have a card for another Bank of Scotland account, you can use that to pay money in, take money out and identify yourself in a branch. This works for all your accounts.
A savings card lets you withdraw cash at cash machines and pay money in using the Instant Deposit Machine in our branches, as well as at the branch counter. You can also use it at any 'LINK' cash machine.Back to top
So that we can check your identity in a branch you'll need to bring a card for a Bank of Scotland account. If you don't, you'll need to show us another type of acceptable ID like a passport or driving licence, which will take us longer to check.Back to top
If you use Mobile Banking you can see your PIN on there. Or you can ask us for a new PIN online, over the phone or in a branch.Back to top
You can use a savings card:
Yes. Depending on the type of account you have, you can order a savings card over the phone or in a branch.Back to top
You can't use a savings card to withdraw funds at the Post Office counter, but you can pay into your account using a paying in slip (ask us for one by phone or in branch). If your Post Office has a 'LINK' cash machine, you can use a savings card with that.Back to top
Yes, but you won't be able to use it to identify yourself in a branch, and we won't record any more transactions in it.Back to top
Yes, you can still use a Bank of Scotland branch.Back to top