The challenging times we’re all experiencing means we’re getting a lot more calls than usual and our call times are longer. So we can support people in the most vulnerable situations, we ask that you only call us if your enquiry is urgent. You can still use our online and mobile banking services and our automated service.

Existing customers

The Base Rate change. Do you know if it affects you?

On 19 March 2020 the Bank of England announced a decrease in the Bank of England Base Rate from 0.25% to 0.10%.

About the Base Rate change

If you're an existing customer looking to make changes to your Bank of Scotland savings account, we have two options that may interest you.

Using these options is easy and just involves completing a simple form. If the account you want to make changes to is a cash ISA you will need to choose from other options.

Renew your existing easy access savings account*

If you currently have an easy access savings account, you can change it to one of our new savings accounts by logging in to Internet Banking.

Log in to Internet Bankingto renew your account.

Provide your fixed term maturity instructions

If you currently have a fixed term savings account that is about to mature and you want to reinvest your money, you can provide your instructions to us.

Provide instructionsto reinvest your money.

Save the Change®

Saving doesn’t have to be complicated. That’s why we’ve come up with Save the Change®, a simple everyday way to save for the things you want.

Find out moreabout save the change.

Compare all our savings accounts

Whatever your savings goal, we'll have an account for you.

*Renewing your account means either changing the type of account you hold, or changing the rate of interest that your account pays.