Support for your personal current account
Application Deadline Extended to 31st January 2021
We are here to support our customers during the impact of coronavirus and if you are going to struggle we are still here to help. It might be that you have or expect to have a temporary loss or reduction in income for you or other members of your household because of coronavirus. If so, you can ask to have a temporary interest-free amount of up to £500 for 3 months on your personal current account arranged overdraft. To help support you during this difficult time, we have extended the deadline to apply for this support until 31st January 2021.
To ask for a temporary 3-month period of up to £500 interest-free on your arranged overdraft, please apply on or before 31st January 2021. If you need further support, or help with completing this form, then please contact us.
If you have previously benefitted from a temporary interest free waiver on your personal current account arranged overdraft due to coronavirus, you can apply again, but if you are currently receiving this support you must wait until your current support ends. You must apply on or before the 31st January 2021 deadline.
Apply here
If you are facing, or expect to face, financial difficulties, you can find help and support available on our money worries page. For further support, you can find out more about other free independent advice.
You can call our dedicated team for information and support which may include applying a temporary interest freeze, setting up a repayment plan or refinancing your debt.
Overdraft limit increase
If you need to increase your existing arranged overdraft limit, you don’t need to call us – you can apply online.
- Using our mobile banking app, select ‘Overdraft’ from your bank account menu and follow the on-screen instructions.
- Using Internet Banking, just log in and select ‘More actions’ on the bank account that you have the arranged overdraft set up on. Then select ‘Overdrafts’ and follow the on-screen instructions.
Please find more information about our Internet Banking or help on signing up .
Apply for an arranged overdraft
If you want to apply for an overdraft, you can do this online.
- Using our mobile banking app, select ‘Overdraft’ from your bank account menu and follow the on-screen instructions.
- Using Internet Banking, select ‘Our products and services’, then ‘Overdraft’ and follow the on-screen instructions.