If you are coming to the end of your mortgage, credit card or loan payment holiday, we will contact you before it ends, there is no need to call us. To help find the right solution for your needs you can use our coronavirus support tools for credit cards and loans and for Halifax mortgages. If you have a Bank of Scotland mortgage, find out more here.

Notice of Default Sums

What is a default sum?

A default sum is a charge incurred on your account for any activity which breaks the conditions of your account.  The most common reasons for incurring a default sum include:

  • Exceeding your agreed card spending limit
  • Missing your minimum payment date / amount
  • Returned payments

How will I be notified about default sums?

Any incurred default sums will show on your statement under the heading 'Notice of Default Sums'