We have a range of information available to help you, whether you have a Bank of Scotland credit card or if you're thinking of applying. Find information on managing your existing credit card, or find out more about credit cards with our guides to credit cards.
If you're an existing Bank of Scotland credit card customer you'll also find answers to some of the most commonly asked questions.
This is a list of the most common enquiries our customers have when taking out or using a credit card or managing an existing credit card. Check to see if it can help you.
You can report your lost or stolen card online if you are registered for Internet Banking. Simply log in and fill in our form, or find it in the Menu of your Bank of Scotland Mobile Banking app.
We want you to find a product that's right for your circumstances, which is why we adhere to the Standards of Lending Practice, which are monitored and enforced by the Lending Standards Board.
To find out more you can read the statement of responsibilities, which details what's expected of us, the lender and you the borrower.